Privacy policy
Growth Ring Grid Pte. Ltd. (hereinafter referred to as “the Company”) establishes the following privacy policy (hereinafter referred to as “this Policy”) regarding the handling of user information, including personal information.
1. Information Collected and Collection Methods
In this Policy, “user information” refers to information collected by the Company under this Policy that is generated or stored to users or their devices, including personally identifiable information, behavioral history on communication services, and other related data.
The Company mainly acquires user information through the following methods:
(1) Collection Methods
・Information provided by users through documents such as application forms, web or app interfaces, or verbally
・Information recorded by the Company during user interaction with its services
・Information indirectly obtained from third parties
・Publicly available information published in print or on the internet
(2) Types of User Information Collected
・Name, gender, address, date of birth, phone number, email address, and other information registered by the user at the time of user registration for our services
・Information related to users’ internet usage (collected by the Company through cookies or provided by third parties), such as website visit history, search keywords, ad views and click data, browser type, device usage environment, connection settings, carrier information, cookie data, IP address, device identifiers, etc.
・Information related to inquiries or communications from the user to the Company
・Information input or transmitted by the user through forms or other methods prescribed by the Company
2. Purpose of Use
User information is used for the following specific purposes:
(1) To respond to inquiries, provide information about the Company, or for emergency communication
(2) To respond to violations of the Company’s terms, policies, etc. (“Terms and Conditions”)
(3) To notify users of changes to the Terms and Conditions related to our services
(4) To prevent, detect, investigate, or monitor fraud, threats, misconduct, or other prohibited content, businesses, or activities
(5) To handle or resolve disputes arising from or related to our services
(6) To protect the rights, property, and safety of the Company and third parties
3. Provision to Third Parties
3-1 The Company will not provide personal information included in user information to third parties without the user’s prior consent, except in the following cases:
(1) When entrusting all or part of the handling of personal information within the necessary scope to achieve the intended purpose
(2) When personal information is provided due to business succession through merger or other means
(3) When cooperation with national or local government agencies is required by law, and obtaining the user’s consent may hinder the execution of such administrative tasks
(4) In other cases permitted by the Act on the Protection of Personal Information and related laws
3-2 Notwithstanding Section 3-1, the Company may provide user information to third parties in the following cases:
(1) When users utilize services of affiliated partners through the Company’s service, and it is necessary to provide personal information to such partners for service integration
(2) When providing personal information to affiliated advertising service providers for the purpose of delivering advertisements to users
3-3 The Company may provide user information to third parties located in foreign countries. As of the current date, the relevant country and information are as follows. Please note that personal data may be entrusted to contractors in countries other than those listed below in the future without obtaining additional consent:
・Country where the third-party recipient is located：Singapore
・Personal Data Protection Law in the Country:
Refer to the following page by Japan’s Personal Information Protection Commission:
https://www.ppc.go.jp/enforcement/infoprovision/laws/offshore_report_singapore/
・Protection Measures Taken by Third Parties:
The recipients generally adopt measures equivalent to those required of personal information handlers under Japanese law.
4. Security Measures
4-1 The Company takes necessary and appropriate measures to prevent leakage, loss, or damage of user information and to ensure its safe management.
4-2 When outsourcing the handling of personal information to a third party, the Company selects vendors that meet internal selection standards, enters into a contract, and monitors the vendor’s handling of personal information.
4-3 For specific details on the security measures implemented by the Company, please contact the inquiry office listed in this Policy.
The recipient generally implements personal data protection measures that are equivalent to those required of personal information handling entities under Japanese law.
5. Requests for Disclosure, etc. of Personal Information
5-1 Upon request from a user, and in accordance with the Act on the Protection of Personal Information, the Company will respond promptly to requests for notification of purpose of use, disclosure, correction, addition, or deletion of retained personal data, as well as suspension of use or provision to third parties (collectively, “Requests for Disclosure, etc.”), after confirming the identity of the requester.
5-2 A handling fee of 1,000 yen (excluding tax) will be charged for each request for notification of the purpose of use, or disclosure of retained personal data or records of provision to third parties.
5-3 For details on how to submit a Request for Disclosure, etc., please contact the inquiry office listed in this Policy.
6. Contact Information
For questions, concerns, or other inquiries regarding this Policy, please contact us via the following form:
https://growth-ring-grid.com/en/#contact
7. Revisions to This Privacy Policy
The Company may revise this Policy as necessary. However, if the revisions require user consent under applicable laws, the revised Policy will only apply to users who have agreed to the changes through procedures designated by the Company. The Company will inform users of the effective date and content of the revised Policy via its website or other appropriate methods.
